IT Projects Assistant

Who We Are: 

Spidd Africa prides in its uniqueness of being born on Kampala streets. Established in 2001 as SPIDD-COM (U) Ltd, rebranded as SPIDD AFRICA to reflect our evolving business model, we have gradually established ourselves as a reputable end to end systems integrator and partner. At SPIDD AFRICA we create business value from technology innovation whilst taking into consideration the needs of our clients. 

What we do: 

We offer fully managed IT services and project-based IT solutions such as Cyber Security, Network Infrastructure services, Technology Consulting, Managed Cloud services and Managed IT services. Spidd Africa’s solutions are complemented with a comprehensive professional service offering, covering consulting, support, and training as well as system integration and customization. Successful implementation in the shortest timeframe is Spidd Africa’s goal for every one of our customers. 

Our Culture: 

At Spidd Africa, our people shape our business with their dedication and creativity. Our culture is defined by positive, passionate, agile, respectful, and accountable individuals who bring innovation to work and feel empowered to be their best selves and bring that energy forward. As a leading technology company, we know it is vitally important to nurture your creativity and provide the opportunity to foster your own ideas and have your voice listened to.  

Job Description and Purpose 

To manage the delivery of IT projects within an agreed 

time and budget constraints. To work with various departments as well 

as clients, to determine and manage effective solutions to facilitate the 

delivery of IT Service Delivery projects. 

Key Roles and Responsibilities 

• Support the delivery of multidisciplinary IT service delivery projects. 

• Prepare and provide weekly status reports on new and ongoing projects. 

• Organize and participate in internal project meetings and project kick-off meetings. 

• Assist in estimating project timelines, identifying risks, and developing mitigation strategies. 

• Support the development and maintenance of project plans using project management tools, tracking progress against baselines and reporting variances. 

• Assist with project closure activities in line with the organization’s IT project management methodology. 

• Manage stakeholder expectations and escalate risks or deadline concerns to senior management in a timely manner. 

• Maintain awareness of new and emerging technologies relevant to the role. 

• Understand project dependencies and liaise with team members to support issue resolution. 

• Coordinate with third-party suppliers and vendors where required to ensure timely delivery of external products and services. 

Education and Qualifications 

• A bachelor’s degree in information technology, business administration or business management. 

• Prince 2 or PMP certification is an added advantage. 

• Experience in managing IT projects. 

Skills And Competencies 

• At least one (1) year of experience in IT project management or project support. 

• Strong communication and interpersonal skills. 

• Excellent organizational and multitasking abilities. 

• Strong analytical and problem-solving skills. 

• Ability to work effectively within a team and support project leadership. 

• Good documentation management skills and proficiency with project management tools. 

• High attention to detail and ability to work under pressure. 

• Strong time management skills with the ability to meet deadlines. 

• Basic financial planning and cost management awareness. 

• Sound understanding of IT concepts and relevant industry standards.