Less tech talk that goes over your head. More conversations that get to the heart of it. And yes, a little fun along the way!
Tomorrow, we bring the people behind better customer experiences into one room for Spidd MeetPoint Kampala, Customer Edition.
Under the theme “Humans & Technology: A Better Customer Experience,” we are bringing together voices with experience across banking, technology, customer experience and digital transformation.
MEET OUR KEYNOTE SPEAKER
Chief Manager, Customer Experience at Centenary Bank and President of CXA Uganda. Recognised as Africa Customer Experience Leader of the Year 2026, she brings over 20 years of banking experience and customer experience leadership.
MEET OUR PANELISTS
Customer Experience Strategist and Enthusiast, and Chief Visionary Officer at Sheran’s Customer Ignited. With over a decade of banking experience, she champions people, mindset and behaviour transformation to improve customer experiences.
Senior Manager, Infrastructure & Data Services at dfcu Bank. With over 20 years of global experience, he brings expertise in data platforms, cloud solutions, cybersecurity and digital transformation.
General Manager of Spidd Africa and Founder of Coding In Heels Uganda. She leads technology business operations and champions secure technology adoption, digital transformation and greater inclusion in STEM.
General Manager of Business Technology at Centenary Bank. With nearly two decades of ICT leadership across banking, healthcare and education, he champions digital transformation that connects technical innovation with human-centred solutions.
AND KEEPING THE EVENING LIVELY
Mark Agaba – Uncle Mark, Ugandan comedian, MC and media personality, will bring the energy, humour and personality to keep the conversations flowing.
Expect fresh perspectives, meaningful connections, practical insights, laughter and a celebration of the customers who inspire what we do.
TOMORROW, 23 OCTOBER 2026
4:00 PM to 9:00 PM
Serena Hotel Kampala, Addis Room
Technology may be our business. You are why we do it.
Attendance is by invitation only.
#SpiddMeetPoint #SpiddAfrica #CustomerExperience #HumansAndTechnology #DigitalTransformation #Kampala Visit:www.spiddafrica.com
